banner - contact us

1. To help you, we advise you to consult the following sections:

2. Would like to find out more about our services? Check these sections:

3. You can contact us using a simple webform to create a case.

Please select the topic related to your enquiry, then complete the form that will appear and send it to us. We will reply to your query as quickly as possible.

Contact form

4. Would you like to contact us by phone?

Customer Service team
0800 700 711
between 11:00 am to 7:00 pm
Monday through Friday
Our consumer service / after-sales service can answer all your enquiries regarding Tefal brand products and services. Please do not hesitate to contact us by phone during the above-mentioned call centre opening hours. Outside these hours you can use our contact form, we will answer your request as soon as possible. Only the information and contact details concerning the Tefal brand provided on the tefal.co.nz website are official.